Thank you for shopping at Businesscleaning. We want you to be completely satisfied with your purchase. If you're not entirely happy with your order, we're here to help.
You have 30 calendar days from the date of delivery to return an item. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
Some items are non-returnable and non-refundable:
To initiate a return, please follow these steps:
Once we receive and inspect your return, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10-14 business days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
If you haven't received your refund after the timeframe mentioned above, please check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund, please contact us at info@businesscleaning.world.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@businesscleaning.world and we will provide instructions for sending your item back.
The customer is responsible for paying the return shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
For returns from international orders, please note that you are responsible for any customs, duties, or taxes charged for return shipments.
If you receive damaged or defective merchandise, please contact us immediately at info@businesscleaning.world. We will work with you to resolve the situation promptly, which may include sending a replacement or issuing a refund. Please include photos of the damaged items when contacting us.
If you have any questions about our return policy, please contact us:
Businesscleaning
Christchurch Art Gallery Te Puna o Waiwhetū
Worcester Boulevard & Montreal Street
Christchurch 8015
New Zealand
Email: info@businesscleaning.world
Phone: +64 27 589 5421